Introduction At eServers (a trading name of eServers LTD), we collect and process certain personal information about customers, suppliers, partners, and employees in the course of operating our UK-based hosting services. This policy outlines our approach to handling personal data in compliance with UK data protection law and the UK GDPR.
Why this policy exists This Privacy Policy ensures that eServers : A. Meets legal obligations under the UK GDPR and Data Protection Act 2018. B. Respects the privacy rights of clients, partners, and employees. C. Maintains transparency around how personal information is collected and processed. D. Implements safeguards against data loss, misuse, or unauthorised access.
The UK General Data Protection Regulation The UK GDPR, along with the Data Protection Act 2018, governs how we must protect the rights and freedoms of individuals when processing personal data within the United Kingdom.
What is “Personal Data”? “Personal Data” refers to any information relating to an identifiable individual. This may include names, addresses, IP addresses, email addresses, and any data that could directly or indirectly identify a person.
1. Information collection and tracking 1.1. When you visit our website You can browse www.eServers without submitting personal information. However, certain cookies or analytics tools may track usage anonymously for performance and improvement purposes.
2. When you contact us We may collect personal data when you reach out via our contact forms, email, or customer support. This helps us provide better service and maintain communications. 2.1 Recruitment If you submit a job application to eServers , your information will be processed in line with recruitment and employment requirements.
3. Social media plug-ins Our website may include plug-ins for platforms like Facebook and LinkedIn. Interacting with these may involve data transfer between you and the respective platform in accordance with their privacy policies.
4. Information security We take appropriate security measures—both technical and organisational—to protect your personal information against unauthorised access, loss, or alteration.
5. Data Sharing We may share your information only with: Our internal departments or group entities (if applicable) Law enforcement or government agencies when legally required
5.1 Where we might send your data (geographically) Your personal data is processed primarily within the UK and EEA. Transfers outside these areas will only occur with adequate safeguards such as Standard Contractual Clauses or your consent. With your explicit and informed consent For fulfilling service contracts Where legally required In your vital interests or legal defence
6. Access to information You have the right to request access to personal data we hold about you. Email us at support@eServers to make a subject access request.
7. Information Correction & Deletion If you believe any data we hold is inaccurate or wish to have your information deleted, please contact us using the details below.
8. When this Privacy Policy Applies This policy applies solely to services offered via the official website at eServers . It does not cover third-party platforms or services we may link to.
9. Changes This policy may be updated periodically. The most current version will always be posted on our website.
10. To sum up We collect only the information necessary to deliver our services securely and efficiently. We never sell your data, and we protect it in accordance with UK law.
11. You can contact us at any time to: Request the data we hold about you Update or correct your personal information Request deletion of your personal data
If you have any concerns or questions, you can contact us at: eServers (eServers LTD) Registered Office: 20-22 Wenlock Road, London, N1 7GU, United Kingdom Email: support@eServers
Glossary of Terms Cookies: Small files stored on your browser/device to analyse traffic and user behaviour. Device: Any internet-connected hardware used to access our website (e.g., laptop, phone). IP address: A numerical label assigned to each device connected to the internet. Personal information: Any data that can be used to identify an individual, including names, emails, or IP addresses.